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A quality model for social collaborative companies with a validation based on gioia methodology
dc.contributor.author | Moreno, Pierina | |
dc.contributor.author | Selvam, Rejina | |
dc.contributor.author | Marimon, Frederic | |
dc.date.accessioned | 2024-07-10T07:41:50Z | |
dc.date.available | 2024-07-10T07:41:50Z | |
dc.date.issued | 2023 | |
dc.identifier.citation | Moreno, Pierina; Selvam, Rejina; Marimon, Frederic. A quality model for social collaborative companies with a validation based on gioia methodology. International Journal for Quality Research, 2023, 18(2), p. 335–352. Disponible en: <https://dx.doi.org/10.24874/IJQR18.02-01>. Fecha de acceso: 10 jul. 2024. DOI: 10.24874/IJQR18.02-01. | ca |
dc.identifier.issn | 1800-6450 | ca |
dc.identifier.uri | http://hdl.handle.net/20.500.12328/4303 | |
dc.description.abstract | In this paper, a Quality Model for Collaborative Social Enterprises (SCC) proposed in the article "On the Convergence of Collaborative and Social Economy: A Quality Model for the Combined Effect‟ (2021) was validated through the Gioia methodology. Semi-structured interviews were carried out based on a questionnaire applied to an intentional sample. As a result, the Quality Model was improved, and new aspects were recognized such as: the importance of sustainability in SCC even if the companies are non-profit, the importance of the communication of social mission, an adequate definition of the decision-making process, the consideration of aspects related to ethics in data management, the definition of platform requirements and customer experience, and, finally, the need to have a social impact assessment as part of the main indicators. In addition to a general review in terms of drafting and organisation of the model, maintaining its dimensions and graphic representation remained unchanged | ca |
dc.format.extent | 18 | ca |
dc.language.iso | eng | ca |
dc.publisher | International Association for Quality and Quality of Life Research | ca |
dc.relation.ispartof | International Journal for Quality Research | ca |
dc.relation.ispartofseries | 18;2 | |
dc.rights | CC BY-NC | ca |
dc.subject.other | Collaborative consumption | ca |
dc.subject.other | Platform economy | ca |
dc.subject.other | Digital economy | ca |
dc.subject.other | Sharing economy | ca |
dc.subject.other | Quality | ca |
dc.subject.other | Social economy | ca |
dc.title | A quality model for social collaborative companies with a validation based on gioia methodology | ca |
dc.type | info:eu-repo/semantics/article | ca |
dc.description.version | info:eu-repo/semantics/publishedVersion | ca |
dc.rights.accessLevel | info:eu-repo/semantics/openAccess | |
dc.embargo.terms | cap | ca |
dc.subject.udc | 33 | ca |
dc.identifier.doi | https://dx.doi.org/10.24874/IJQR18.02-01 | ca |