Ciències Econòmiques i Socials: Agregados recientemente
Mostrando ítems 141-160 de 190
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Assessing a quality model for the social sector: an empirical study of the EQUASS model
(Total Quality Management & Business Excellence, 2017-11-15)It is widely recognised that there is a shortage of empirical studies on quality management about the social sector. This research contributes to address this gap by (i) empirically analysing the fitness ... -
An empirical study of the relationships within the categories of the EFQM model
(Total Quality Management and Business Excellence, 2012)The relationships within the categories of the EFQM self-assessment model are analysed in this article, based on 242 independent assessments carried out in the European region with the highest density ... -
An empirical analysis of the effects of human resource management practices on job satisfaction in non-profit organizations
(Annals of Public and Cooperative Economics, 2017-12-14)The purpose of this study is to establish a measurement scale for human resource management (HRM) practices in nonprofit organizations and to analyze their impact on the job satisfaction of their ... -
A closer look at the 'Global Reporting Initiative' sustainability reporting as a tool to implement environmental and social policies: a worldwide sector analysis
(Corporate Social Responsibility and Environmental Management, 2013-07-11)This study analyses the worldwide diffusion of the Global Reporting Initiative’s (GRI) Sustainability Report in all economic sectors from 1999-2011. The logistic curve model (s-shaped curve) is used to ... -
La consultoría en España: ¿Consulta o inculcación de principios?
(Universia Business Review, 2006)La norma ISO 9000:2000 sugiere ocho principios para la gestión de la calidad. El artículo analiza a través de un estudio empírico, de qué manera el trabajo del consultor especializado en implantar la ... -
La gestión de las cooperativas agrarias: tipificación de las cooperativas del sector oleícola de Catalunya
(CIRIEC-España, Revista de Economía Pública, Social y Cooperativa, 2007-10)Las cooperativas constituyen el eje básico de la Economía Social en el sector agrario, tanto por su importancia empresarial como por las características propias de su organización. El presente trabajo ... -
La calidad de la consultoría especializada en ISO 9000: un modelo de evaluación
(Revista de Estudios Empresariales. Segunda época, 2007)El crecimiento en el número de certificaciones en el estándar del sistema de calidad ISO 9000 ha provocado un fuerte impulso en la demanda de servicios de consultoría especializados en estos sistemas. ... -
Caracterización de las almazaras cooperativas catalanas
(REVESCO. Revista de estudios cooperativos, 2007)En el presente artículo hemos tratado de analizar las características de las almazaras cooperativas catalanas con la finalidad de destacar no solamente sus elementos más importantes de gestión sino ... -
The uncertainties of environment’s parameters measurements as tolls of the measurements quality improvement
(International Journal for Quality Research, 2008)ISO 9001 and ISO 14001 certifications has grown spectacularly all over the world in recent years, even though a certain saturation has been detected in some countries. On the one hand this paper aims ... -
The management of agrarian cooperatives: cooperatives’ typologies in the olive oil sector in Spain
(Review of International Comparative Management, 2010-10)Cooperatives are the basis of the social economy in many agricultural sectors. The present research work investigates the management situation of the olive oil cooperatives in Spain. The study identifies ... -
The spanish e-retailing customers segmentation
(Review of International Comparative Management, 2010-12)This article analyses different factors that influence the purchasing behaviour of online supermarket customers. These factors are related to both the appearance of the website as well as the processes ... -
Investigating discrepancies between e-services implementing or not ISO 9001: customers' outlook in the backdrop of e-services in Catalonia (Spain)
(International Journal for Quality research, 2011)This paper seeks to investigate from customers´ perspective, if the implementation of ISO 9001 with the scope directly related to customers (offices, claims, etc.), spawn any discrepancies on service ... -
Impact of service recovery on customer loyalty: a study of e-banking in Spain
(Review of International Comparative Management, 2011-03)The purposes of this study are twofold: (i) to propose and apply a scale to measure service recovery in the electronic banking (e-banking) sector; and (ii) to examine the relationship between service ... -
Impact of quality improvement tools on the performance of firms using different quality management systems
(Innovar, 2011)Este estudio compara el impacto de las herramientas para la gestión de la calidad en el desempeño de organizaciones que utilizan el estándar ISO 9001:2000 como referencia para implantar un sistema ... -
La influencia de la calidad percibida en el sector de la distribución alimentaria por internet: perspectiva multidimensional aplicada a un supermercado online
(Revista de Estudios Empresariales. Segunda época, 2012-07-02)Desde la publicación de los primeros trabajos para evaluar la calidad en los servicios durante los años 80 han aparecido nuevos instrumentos de medición especializados en ámbitos concretos. Así, con la ... -
Relationship between Internationalization and Quality of University Research
(Review of International Comparative Management, 2013-05)This paper has twofold aim: (i) profiling the “research groups” at the University of Barcelona (UB) in order to identify the key success factors of the groups that could be labeled as “Excellent”; (ii) ... -
Quality management systems: one step forward on the paper industry
(International Journal for Quality Research, 2013)The objective of this article is double: firstly is to show the standards ISO 9001 and ISO 14001 evolution and secondly evolution and situation in the pulp and paper sector during the last years. We ... -
The singularity of agrarian cooperatives management: cooperatives positioning in the olive oil sector in Spain
(International Journal of Business and Management, 2011-06)Cooperatives are the basis of the social economy in many agricultural sectors. This research work investigates the management situation of the olive oil cooperatives in Spain. The study identifies a ... -
Spanish e-consumer segmentation and positioning in virtual supermarkets sector
(International Journal of Marketing Studies, 2011)This article analyses different factors that influence the purchasing behaviour of online supermarket customers. These factors are related to both the appearance of the website as well as the processes ... -
The impact of SMS messages on young people's participation in recycling campaigns
(Comunicación y Sociedad, 2014)Waste has become a real problem in developed countries; in Spain, municipal waste generated is higher than the European average. To encourage real change in citizens’ behaviour in order to achieve a ...