Visualitzant Ciències Econòmiques i Socials per autor/a "ALONSO ALMEIDA, MARIA DEL MAR"
Ara mostrant els elements 1-10 de 10
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A closer look at the 'Global Reporting Initiative' sustainability reporting as a tool to implement environmental and social policies: a worldwide sector analysis
ALONSO ALMEIDA, MARIA DEL MAR; Llach Pagès, Josep; Marimon, Frederic (Corporate Social Responsibility and Environmental Management, 2013-07-11)This study analyses the worldwide diffusion of the Global Reporting Initiative’s (GRI) Sustainability Report in all economic sectors from 1999-2011. The logistic curve model (s-shaped curve) is used to ... -
CC-Qual: A holistic scale to assess customer perceptions of service quality of collaborative consumption services
Marimon, Frederic; Llach Pagès, Josep; ALONSO ALMEIDA, MARIA DEL MAR; Mas-Machuca, Marta (International Journal of Information Management, 2019-12)The paper defines and validates a scale—CC-Qual—to assess the quality of services provided through a Collaborative Consumption (CC) model. The authors have borrowed a set of items arranged in eight ... -
Determinants of on-line booking loyalties for airline ticket purchasing
Llach Pagès, Josep; Marimon, Frederic; ALONSO ALMEIDA, MARIA DEL MAR; Bernardo Vilamitjana, Mercè (Tourism Management, 2013-04)The aim of the present study is to understand the impact of e-quality on costumer’s loyalty in the context of the online airplane ticket purchase. For this purpose, quality is divided in two dimensions: ... -
Diffusion of quality standards in the hospitality sector
ALONSO ALMEIDA, MARIA DEL MAR; Marimon, Frederic; Bernardo, Merce (International Journal of Operations and Production Management, 2013-04-19)Purpose: The aim of this study is to compare the diffusion of certifications under two quality management systems (QMSs) in the tourism sector in Spain: (i) the generic ISO 9001 international standard; ... -
Diffusion of sustainability reporting in universities: current situation and future perspectives
ALONSO ALMEIDA, MARIA DEL MAR; Marimon, Frederic; Casani, Fernando; RODRIGUEZ-POMEDA, Jesus (Journal of cleaner production, 2015-11-01)Universities play a key role in the development of society, and their involvement in sustainable development will be crucial in changing current practices in society towards sustainable development. ... -
Difusión de las memorias de sostenibilidad en Latinoamérica: análisis territorial y sectorial
ALONSO ALMEIDA, MARIA DEL MAR; Marimon, Frederic; Llach Pagès, Josep (Estudios Gerenciales, 2015-03-19)En el presente artículo se plantean tres objetivos. En primer lugar, identificar cómo ha sido la difusión geográfica y sectorial en Latinoamérica de los informes de sostenibilidad del tipo Global ... -
Functional quality and hedonic quality: a study of the dimensions of e-service quality in online travel agencies
Bernardo, Merce; Marimon, Frederic; ALONSO ALMEIDA, MARIA DEL MAR (Information and Management, 2012-11)We attempted to clarify the dimensions of e-service quality and their role in producing perceived value and loyalty among customers of e-commerce websites. We particularly examined whether e-quality ... -
Social Accountability 8000 standard certification: analysis of worldwide diffusion
Llach Pagès, Josep; Marimon, Frederic; ALONSO ALMEIDA, MARIA DEL MAR (Journal of cleaner production, 2015-04-15)This study analyzes the worldwide diffusion of the Social Accountability 8000 standard certification in sixty-five countries and sixty-six activity sectors from 1999 to 2011. The logistic curve model ... -
The future of standardised quality management in tourism: evidence from the Spanish tourist sector
Casadesus, Marti; Marimon, Frederic; ALONSO ALMEIDA, MARIA DEL MAR (Service Industries Journal, 2010-09-28)Quality management is gaining more importance in the tourist sector, in particular, by implementing standardized Quality Management Systems (QMS). A forerunner is the Spanish case, in which specific ... -
The worldwide diffusion of the global reporting initiative: what is the point?
Marimon, Frederic; ALONSO ALMEIDA, MARIA DEL MAR; Rodríguez García, Martha del Pilar; Cortez Alejandro, Klender Aimer (Journal of cleaner production, 2012-09)This study analyzes the worldwide diffusion of the Global Reporting Initiative (GRI) from the viewpoint of both a macro- and a microanalysis using data from the first decade of this century. For the ...