El objetivo de este trabajo es estudiar la contabilidad de la empresa Compañía General de Tabacos de Filipinas a partir de la documentación depositada en el Arxiu Nacional de Catalunya (Archivo Nacional ...

This paper seeks to investigate from customers´ perspective, if the implementation of ISO 9001 with the scope directly related to customers (offices, claims, etc.), spawn any discrepancies on service ...

Purpose - The purpose of this paper is to (1) identify and classify the main motives that underpin the theoretical and empirical studies of ISO 14000, and (2) to analyze the evolution of these motives ...

The objective of this article is double: firstly is to show the standards ISO 9001 and ISO 14001 evolution and secondly evolution and situation in the pulp and paper sector during the last years. We ...

ISO 9001 and ISO 14001 certifications has grown spectacularly all over the world in recent years, even though a certain saturation has been detected in some countries. On the one hand this paper aims ...

Universities play a unique role in ecosystems of innovation. They interact with the other agents of the Triple Helix model, developing their functions in relation to each other and together with industry ...

The aim of the present study is to understand the impact of e-quality on costumer’s loyalty in the context of the online airplane ticket purchase. For this purpose, quality is divided in two dimensions: ...

Cooperatives are the basis of the social economy in many agricultural sectors. This research work investigates the management situation of the olive oil cooperatives in Spain. The study identifies a ...

XII Congreso de Ingeniería de Organización. 2nd International Conference on Industrial Engineering and Industrial Management. Burgos, 3-5 de septiembre de 2008

Despite the level of interest surrounding mission statements and their internalization in organizations, there is a lack of a valid construct to measure the sense of mission in organizational climate ...