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Now showing items 21-30 of 98
Service quality assessment of public transport and the implication role of demographic characteristics
(Springer Berlin Heidelberg, 2015-12)
This paper first proposes scales to evaluate customers’ perceived service quality in public transport then identify the demographic characteristics factors that may influence customer perceived service ...
Social Accountability 8000 standard certification: analysis of worldwide diffusion
(Elsevier Ltd., 2015-04-15)
This study analyzes the worldwide diffusion of the Social Accountability 8000 standard certification in sixty-five countries and sixty-six activity sectors from 1999 to 2011. The logistic curve model ...
Design and validation of a measurement scale of intergenerational family solidarity
(Cises Srl, 2017-03)
This paper aims to develop a multidimensional scale to measure intergenerational family solidarity (IFS) to assess its psychometric properties and to examine the invariance of the instrument across ...
The role of universities on the consolidation of knowledge-based sectors: a spatial econometric analysis of KIBS formation rates in Spanish regions
(Elsevier, 2020-06-25)
This study evaluates how features related to the regional configuration of universities—i.e., the number of universities in a region and the proportion of public universities—influence the regional ...
Mission statements: what university research parks tell us about timing
(Emerald Publishing Limited, 2019)
Purpose
Mission statements are a key element of any organization. Ideally, the mission statement should be written at the initial stages of an organization’s life to be a useful tool to guide future ...
An empirical analysis of the effects of human resource management practices on job satisfaction in non-profit organizations
(Wiley-Blackwell Publishing Ltd, 2017-12-14)
The purpose of this study is to establish a measurement scale for human resource management (HRM) practices in nonprofit organizations and to analyze their impact on the job satisfaction of their ...
Behavioral profiles of consumers of online travel agencies
(Universitat de Montenegro, 2018)
The aim of the article is threefold: analyzing (1) the antecedents of satisfaction of online travel agencies (OTAs)' customers, and the mediating role of loyalty, and word of mouth; (2) the different ...
Supplier–customer negotiation model: the vendor receives a bonus for holding the inventory
(Associació Catalana de Comptabilitat i Direcció (ACCID), 2018-11)
This article proposes a model based on economic order quantity (EOQ) for the negotiation
between supplier and customer when a benefit is derived to the supplier from taking
responsibility for the ...
Diffusion of quality standards in the hospitality sector
(Emerald Publishing Limited, 2013-04-19)
Purpose: The aim of this study is to compare the diffusion of certifications under two quality
management systems (QMSs) in the tourism sector in Spain: (i) the generic ISO 9001
international standard; ...
Cuestiones controvertidas en evaluación económica (II): medidas de resultado en salud de las intervenciones sanitarias
(Ministerio de Sanidad y Consumo, 2015-03)
En este segundo artículo, de una serie de tres, debatiremos, empleando la técnica Metaplan, sobre cuestiones controvertidas de las medidas de resultado en salud en la evaluación económica de intervenciones ...