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Impact of e-quality and service recovery on loyalty: a study of e-banking in Spain
(Taylor & Francis, 2012-01-18)
The purposes of this study are twofold: (i) to propose and apply scales to measure service quality and service recovery in the setting of electronic banking (e-banking) services; and (ii) to examine the ...
Robotización, ¿sólo cambiará el empleo?
(Universidad de Navarra, 2020)
La primera revolución industrial fue la del motor de vapor, la segunda la de la electricidad y las cadenas de montaje, la tercera, la de los ordenadores iniciada en 1960 y que llega a nuestros días ...
The driving forces behind the falling labour share and persistent unemployment in Japan
(John Wiley & Sons, 2011)
Like in most advanced countries, the labour income share in Japan has been falling since the mid-1970s. However, in contrast to other advanced economies, Japan experienced an exceptional recessive period ...
Efectos económicos de la primera aplicación de las normas contables adaptadas a la NIC 32 en las cooperativas
(Universidad de Murcia, 2014-07)
La aplicación de la NIC 32 en las cooperativas ha generado una importante controversia en los últimos años. Hasta el momento se han realizado diversos trabajos que intentan prever los posibles efectos ...
Spanish muslims’ halal food purchase intention
(Wageningen Academic Publishers, 2020)
The purpose of this paper is to investigate the factors that influence purchase intention of halal food among spanish muslim consumers. Data were obtained from a survey of 228 consumers living in various ...
Single-site strategic capacity planning considering renewal, maintenance, inventory, taxes and cash flow management
(Taylor & Francis, 2016-07)
This paper deals with strategic capacity planning of a single-site manufacturing system. We propose a MILP model that includes relevant business aspects and possibilities, some of which are only partially ...
Assessing the productivity of technology transfer offices: an analysis of the relevance of aspiration performance and portfolio complexity
(Springer, 2019)
The paper investigates the productivity level of technology transfer offices (TTOs) affiliated to Spanish public universities. The proposed approach allows the development of a framework that matches ...
Relationship between Internationalization and Quality of University Research
(The Bucharest University of Economic Studies, 2013-05)
This paper has twofold aim: (i) profiling the “research groups” at the University of Barcelona (UB) in order to identify the key success factors of the groups that could be labeled as “Excellent”; (ii) ...
CC-Qual: A holistic scale to assess customer perceptions of service quality of collaborative consumption services
(Elsevier Ltd, 2019-12)
The paper defines and validates a scale—CC-Qual—to assess the quality of services provided through a Collaborative Consumption (CC) model.
The authors have borrowed a set of items arranged in eight ...
Herramienta de retorno de la inversión en control del tabaquismo: ¿qué opinan aquellos que toman decisiones?
(Elsevier, 2016)
Introducción: El Proyecto Europeo EQUIPT pretende adaptar una herramienta de retorno de la inversión en tabaco para varios países, con el fin de proporcionar información sobre el retorno de invertir en ...