Listando Ciències Econòmiques i Socials por materia "Total quality management"
Mostrando ítems 1-1 de 1
-
An empirical study of the relationships within the categories of the EFQM model
(Total Quality Management and Business Excellence, 2012)The relationships within the categories of the EFQM self-assessment model are analysed in this article, based on 242 independent assessments carried out in the European region with the highest density ...