Visualitzant Ciències Econòmiques i Socials per matèria "Normalització"
Ara mostrant els elements 1-5 de 5
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Benefits of ISO 20000 IT service management certification
(Information Systems and e-Business Management, 2014-12-31)This paper explores the benefits organizations perceive that they have attained by their ISO 20000 service management system standard certification. The paper proposes a classification of benefits and ... -
La calidad de la consultoría especializada en ISO 9000: un modelo de evaluación
(Revista de Estudios Empresariales. Segunda época, 2007)El crecimiento en el número de certificaciones en el estándar del sistema de calidad ISO 9000 ha provocado un fuerte impulso en la demanda de servicios de consultoría especializados en estos sistemas. ... -
ISO 14001 diffusion: after the successfully pattern of ISO 9001?
(Journal of Cleaner Production, 2008-11)El interés de las organizaciones y entes relacionados en la implementación de sistemas de gestión mediabiental (EMS), en especial de la família de normas ISO 14000 y del reglamento EMAS en Europa, ha ... -
The future of standardised quality management in tourism: evidence from the Spanish tourist sector
(Service Industries Journal, 2010-09-28)Quality management is gaining more importance in the tourist sector, in particular, by implementing standardized Quality Management Systems (QMS). A forerunner is the Spanish case, in which specific ... -
The uncertainties of environment’s parameters measurements as tolls of the measurements quality improvement
(International Journal for Quality Research, 2008)ISO 9001 and ISO 14001 certifications has grown spectacularly all over the world in recent years, even though a certain saturation has been detected in some countries. On the one hand this paper aims ...