Listando Ciències Econòmiques i Socials por fecha de publicación
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The future of standardised quality management in tourism: evidence from the Spanish tourist sector
(Service Industries Journal, 2010-09-28)Quality management is gaining more importance in the tourist sector, in particular, by implementing standardized Quality Management Systems (QMS). A forerunner is the Spanish case, in which specific ... -
The management of agrarian cooperatives: cooperatives’ typologies in the olive oil sector in Spain
(Review of International Comparative Management, 2010-10)Cooperatives are the basis of the social economy in many agricultural sectors. The present research work investigates the management situation of the olive oil cooperatives in Spain. The study identifies ... -
The spanish e-retailing customers segmentation
(Review of International Comparative Management, 2010-12)This article analyses different factors that influence the purchasing behaviour of online supermarket customers. These factors are related to both the appearance of the website as well as the processes ... -
Impact of quality improvement tools on the performance of firms using different quality management systems
(Innovar, 2011)Este estudio compara el impacto de las herramientas para la gestión de la calidad en el desempeño de organizaciones que utilizan el estándar ISO 9001:2000 como referencia para implantar un sistema ... -
The impact of moral awareness on the entrepreneurial orientation- performance relationship in new technology based firms
(Journal of Technology Management & Innovation, 2011)Prior studies have suggested the predominant role of the founder-manager´s moral awareness in the emergence and persistence of a strong entrepreneurial culture likely to shape the firm´s collective ... -
The driving forces behind the falling labour share and persistent unemployment in Japan
(Pacific Economic Review, 2011)Like in most advanced countries, the labour income share in Japan has been falling since the mid-1970s. However, in contrast to other advanced economies, Japan experienced an exceptional recessive period ... -
Investigating discrepancies between e-services implementing or not ISO 9001: customers' outlook in the backdrop of e-services in Catalonia (Spain)
(International Journal for Quality research, 2011)This paper seeks to investigate from customers´ perspective, if the implementation of ISO 9001 with the scope directly related to customers (offices, claims, etc.), spawn any discrepancies on service ... -
Spanish e-consumer segmentation and positioning in virtual supermarkets sector
(International Journal of Marketing Studies, 2011)This article analyses different factors that influence the purchasing behaviour of online supermarket customers. These factors are related to both the appearance of the website as well as the processes ... -
La gestión del supermercado virtual: Tipificación del comportamiento del cliente online
(Investigaciones Europeas de Dirección y Economía de la Empresa, 2011-01)Este artículo analiza diferentes elementos que influyen en el comportamiento de compra del cliente de un supermercado online. Estos elementos están relacionados tanto con aspectos estéticos del sitio ... -
The impact of ISO 9001 standard and the EFQM model: The view of the assessors
(Total Quality Management and Business Excellence, 2011-02-19)The aim of this article is to evaluate the impact of both the ISO 9000 standard and the EFQM self-evaluation model, the total quality management model most employed in Europe. In order to directly compare ... -
Impact of service recovery on customer loyalty: a study of e-banking in Spain
(Review of International Comparative Management, 2011-03)The purposes of this study are twofold: (i) to propose and apply a scale to measure service recovery in the electronic banking (e-banking) sector; and (ii) to examine the relationship between service ... -
¿Qué competencias facilitan la internacionalización de las empresas de base tecnológica? Un análisis exploratorio
(Economía Industrial, 2011-04)Los imperativos de la globalidad obligan a las empresas a perseguir mercados internacio-nales incluso desde su creación. Las denominadas «empresas nacidas globales» del inglés born global companies (de ... -
The singularity of agrarian cooperatives management: cooperatives positioning in the olive oil sector in Spain
(International Journal of Business and Management, 2011-06)Cooperatives are the basis of the social economy in many agricultural sectors. This research work investigates the management situation of the olive oil cooperatives in Spain. The study identifies a ... -
Study protocol of cost-effectiveness and cost-utility of a biopsychosocial multidisciplinary intervention in the evolution of non-specific sub-acute low back pain in the working population: cluster randomised trial
(BMC Musculoskeletal Disorders, 2011-08-22)Background Low back pain (LBP), with high incidence and prevalence rate, is one of the most common reasons to consult the health system and is responsible for a significant amount of sick leave, leading ... -
Economic evaluation of three populational screening strategies for cervical cancer in the county of Valles Occidental: CRICERVA clinical trial
(BMC Health Services Research, 2011-10-19)Background: A high percentage of cervical cancer cases have not undergone cytological tests within 10 years prior to diagnosis. Different population interventions could improve coverage in the public ... -
Strengths and weaknesses of computer science degrees: the perception from European students
(Journal of Industrial Engineering and Management (JIEM), 2012)Purpose: The following investigation aims to highlight strengths and weaknesses of the computer science degree from the part of students. Design/methodology/approach: This paper presents the results ... -
More alike than different: the Spanish and Irish labour markets before and after the crisis
(IZA Journal of European Labor Studies, 2012)Spain and Ireland might seem at first to feature very different labour markets, which go from very tight to very flexible labour conditions. Our analysis, however, goes beyond this simplistic argument ... -
An empirical study of the relationships within the categories of the EFQM model
(Total Quality Management and Business Excellence, 2012)The relationships within the categories of the EFQM self-assessment model are analysed in this article, based on 242 independent assessments carried out in the European region with the highest density ... -
Deslocalizaciones y productividad. ¿Una oportunidad para España?
(Papeles de Economía Española, 2012)En este artículo describimos las últimas tendencias en materia de deslocalizaciones a nivel mundial y en particular para el caso español. De esta manera, hacemos referencia a los distintos sectores ... -
Assessing e-service quality: the current state of E-S-QUAL
(Total Quality Management & Business Excellence, 2012)Purpose: this study seeks to holistically undertake a comprehensive review of the current state of the E-S-QUAL scale including methodology used, suggestions, and limitations associated with the adoption ...