Now showing items 1-10 of 104
Estudio económico y contable de la compañía general de tabacos de Filipinas: 1881-1922
(De Computis: Revista Española de Historia de la Contabilidad, 2015)
El objetivo de este trabajo es estudiar la contabilidad de la empresa Compañía General de Tabacos de Filipinas a partir de la documentación depositada en el Arxiu Nacional de Catalunya (Archivo Nacional ...
Investigating discrepancies between e-services implementing or not ISO 9001: customers' outlook in the backdrop of e-services in Catalonia (Spain)
(International Journal for Quality research, 2011)
This paper seeks to investigate from customers´ perspective, if the implementation of ISO 9001 with the scope directly related to customers (offices, claims, etc.), spawn any discrepancies on service ...
Still implementing ISO 14000 for the same reasons?
(International Journal for Quality Research, 2019)
Purpose - The purpose of this paper is to (1) identify and classify the main motives that underpin the theoretical and empirical studies of ISO 14000, and (2) to analyze the evolution of these motives ...
Quality management systems: one step forward on the paper industry
(International Journal for Quality Research, 2013)
The objective of this article is double: firstly is to show the standards ISO 9001 and ISO 14001 evolution and secondly evolution and situation in the pulp and paper sector during the last years. We ...
The uncertainties of environment’s parameters measurements as tolls of the measurements quality improvement
(International Journal for Quality Research, 2008)
ISO 9001 and ISO 14001 certifications has grown spectacularly all over the world in recent years, even though a certain saturation has been detected in some countries. On the one hand this paper aims ...
Determinants of on-line booking loyalties for airline ticket purchasing
(Tourism Management, 2013-04)
The aim of the present study is to understand the impact of e-quality on costumer’s loyalty in the context of the online airplane ticket purchase. For this purpose, quality is divided in two dimensions: ...
The singularity of agrarian cooperatives management: cooperatives positioning in the olive oil sector in Spain
(International Journal of Business and Management, 2011-06)
Cooperatives are the basis of the social economy in many agricultural sectors. This research work investigates the management situation of the olive oil cooperatives in Spain. The study identifies a ...
Análisis del factor estratégico para alcanzar el éxito de un proyecto de gestión del conocimiento. Aplicación al sector de la consultoría
(Dirección y Organización, 2009-02)
XII Congreso de Ingeniería de Organización. 2nd International Conference on Industrial Engineering and Industrial Management. Burgos, 3-5 de septiembre de 2008
Mission climate measurement: a new validated scale
(European Accounting and Management Review (EAMR), 2018-11)
Despite the level of interest surrounding mission statements and their internalization in organizations, there is a lack of a valid construct to measure the sense of mission in organizational climate ...
Assessing learner satisfaction by simultaneously measuring learner attitude, motivation, loyalty, and service quality in English academies
(Innovations in Education and Teaching International, 2015-09-30)
This is an Accepted Manuscript of an article published by Taylor & Francis in Innovations in Education and Teaching International on 30/09/2015, available online: http://www.tandfonline.com/doi/abs/10 ...