Browsing Ciències Econòmiques i Socials by Author "Llach Pagès, Josep"
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A closer look at the 'Global Reporting Initiative' sustainability reporting as a tool to implement environmental and social policies: a worldwide sector analysis
ALONSO ALMEIDA, MARIA DEL MAR; Llach Pagès, Josep; Marimon, Frederic (Corporate Social Responsibility and Environmental Management, 2013-07-11)This study analyses the worldwide diffusion of the Global Reporting Initiative’s (GRI) Sustainability Report in all economic sectors from 1999-2011. The logistic curve model (s-shaped curve) is used to ... -
CC-Qual: A holistic scale to assess customer perceptions of service quality of collaborative consumption services
Marimon, Frederic; Llach Pagès, Josep; ALONSO ALMEIDA, MARIA DEL MAR; Mas-Machuca, Marta (International Journal of Information Management, 2019-12)The paper defines and validates a scale—CC-Qual—to assess the quality of services provided through a Collaborative Consumption (CC) model. The authors have borrowed a set of items arranged in eight ... -
Determinants of on-line booking loyalties for airline ticket purchasing
Llach Pagès, Josep; Marimon, Frederic; ALONSO ALMEIDA, MARIA DEL MAR; Bernardo Vilamitjana, Mercè (Tourism Management, 2013-04)The aim of the present study is to understand the impact of e-quality on costumer’s loyalty in the context of the online airplane ticket purchase. For this purpose, quality is divided in two dimensions: ... -
Difusión de las memorias de sostenibilidad en Latinoamérica: análisis territorial y sectorial
ALONSO ALMEIDA, MARIA DEL MAR; Marimon, Frederic; Llach Pagès, Josep (Estudios Gerenciales, 2015-03-19)En el presente artículo se plantean tres objetivos. En primer lugar, identificar cómo ha sido la difusión geográfica y sectorial en Latinoamérica de los informes de sostenibilidad del tipo Global ... -
Social Accountability 8000 standard certification: analysis of worldwide diffusion
Llach Pagès, Josep; Marimon, Frederic; ALONSO ALMEIDA, MARIA DEL MAR (Journal of cleaner production, 2015-04-15)This study analyzes the worldwide diffusion of the Social Accountability 8000 standard certification in sixty-five countries and sixty-six activity sectors from 1999 to 2011. The logistic curve model ... -
The relationship between environmental management systems and organizational innovations
Llach Pagès, Josep; De Castro, Rodolfo; Bikfalvi, Andrea; Marimon, Frederic (Human Factors and Ergonomics in Manufacturing & Service Industries, 2012-03-29)This study provides empirical evidence of the nature of the relationship between environmental management systems and organisational innovations. Utilising a sample of Spanish manufacturing firms, the ... -
UnivQual: a holistic scale to assess student perceptions of service quality at universities
Marimon, Frederic; Mas-Machuca, Marta; Berbegal-Mirabent, Jasmina; Llach Pagès, Josep (Total Quality Management and Business Excellence, 2017-03-20)The aim of this study is twofold. First, we validate a scale to assess the quality of the university experienced by students (UnivQual). Three main dimensions are envisioned: (i) “curriculum”, which ...