Browsing by Subject "Calidad"
Now showing items 1-3 of 3
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OSS-Qual: holistic scale to assess customer quality perception when buying secondhand products in online platforms
(Sustainability, 2020)Online secondhand markets have been growing substantially over the last decade and are expected to grow further. In order to effectively promote the growth of online secondhand markets, this paper designs ... -
A quality model for social collaborative companies with a validation based on gioia methodology
(International Journal for Quality Research, 2023)In this paper, a Quality Model for Collaborative Social Enterprises (SCC) proposed in the article "On the Convergence of Collaborative and Social Economy: A Quality Model for the Combined Effect‟ (2021) ... -
The unexplored potential of trust to boost customer loyalty for transport platforms
(Research in Transportation Business & Management, 2021)Ride-sharing and services associated with mobility are developing a growing presence in society, especially those that are focused on mobility in cities. These services are provided to a great extent ...