Listando por materia "Sharing economy"
Mostrando ítems 1-7 de 7
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Building trust in sharing economy platforms: trust antecedents and their configurations
(Internet Research, 2021-01-15)Purpose: The sharing economy is the internet-enabled business model that has changed the way people travel, work and interact. Similar to other internet-enabled settings, trust is of paramount importance ... -
Effect of COVID on the sharing economy: Delphi analysis confirms that quality plays a key role in customers' satisfaction
(International Journal for Quality Research, 2023)This paper aims to determine the impact of COVID on the sharing economy (SE) in order to assess customer satisfaction and to understand factors other than COVID that could affect the future of the SE. ... -
‘I get my income from sharing.’ Modelling satisfaction of peer service providers on capital and labour sharing economy platforms
(Journal of Hospitality and Tourism Management, 2022-06)Peer (service) providers (PPs) are the frontline actors on sharing economy platforms (SEPs), and to date have received very limited attention in academic literature. These actors enter in economic ... -
Loyalty model in the sharing economy platforms in the Covid-19 setting; the role of perceived social responsibility and trust
(Intangible Capital, 2025)Purpose: The COVID-19 crisis has changed consumer expectations towards service, thus exposingmany already existing challenges associated with the sharing economy. Linking different streams ofresearch, ... -
A quality model for social collaborative companies with a validation based on gioia methodology
(International Journal for Quality Research, 2023)In this paper, a Quality Model for Collaborative Social Enterprises (SCC) proposed in the article "On the Convergence of Collaborative and Social Economy: A Quality Model for the Combined Effect‟ (2021) ... -
Value co-creation in the sharing economy: The role of quality of service provided by peer
(Journal of Cleaner Production, 2020-09-01)The mesh of consumer-provider roles in the sharing economy gives a new edge to issues of service quality, customer value and loyalty. Not much is known about how platforms can achieve sustainable ... -
Winning strategies to retain customers in the sharing economy: understanding loyalty antecedents
(Journal of Business Research, 2020-05)Loyalty is key for sharing economy (SE) platforms, as their success depends on gaining and retaining a critical mass of users. Using a sequential design of quantitative (exploratory factor analysis) and ...