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Listando por materia "Quality"

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    • OSS-Qual: holistic scale to assess customer quality perception when buying secondhand products in online platforms 

      Vila-Brunet, Neus; Llach, Josep (Sustainability, 2020)
      Online secondhand markets have been growing substantially over the last decade and are expected to grow further. In order to effectively promote the growth of online secondhand markets, this paper designs ...
    • Quality Model for Social Collaborative Companies. 

      Moreno, Pierina (Fecha de defensa: 2024-07-02)
      Aquesta tesi doctoral presenta una intersecció distintiva entre l'economia col·laborativa i l'economia social. Mitjançant la investigació desenvolupada en diversos articles, aquest estudi contribueix ...
    • A quality model for social collaborative companies with a validation based on gioia methodology 

      Moreno, Pierina; Selvam, Rejina M.; Marimon, Frederic (International Journal for Quality Research, 2023)
      In this paper, a Quality Model for Collaborative Social Enterprises (SCC) proposed in the article "On the Convergence of Collaborative and Social Economy: A Quality Model for the Combined Effect‟ (2021) ...
    • The unexplored potential of trust to boost customer loyalty for transport platforms 

      Mas-Machuca, Marta; Marimon, Frederic; Jaca, Carmen (Research in Transportation Business & Management, 2021)
      Ride-sharing and services associated with mobility are developing a growing presence in society, especially those that are focused on mobility in cities. These services are provided to a great extent ...
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