On the convergence of collaborative and social economy: a quality model for the combined effects
Publication date
2021ISSN
2071-1050
Abstract
This article has two aims: the first is to propose a definition for social collaborative companies that encompasses their main characteristics, and once the companies to which we refer is settled, the second aim is to propose a quality model for social collaborative companies. These companies are of a particular type based on a collaborative business model and with a social focus as part of their mission. They employ a democratic style of governance, whether or not they are cooperatives, and operate through a platform in the collaborative environment. The quality model has three main categories: management, operations, and continuous improvement in a cyclical manner to ensure continuous improvement. The findings may be interesting for academics due to the fact that it is the first attempt to provide a quality model for these social collaborative companies and provide a conceptual framework for these organizations. Additionally, some managerial implications can be evident, such as when (i) the framework functions as a management guide for excellence, (ii) a tool for benchmarking, and (iii) a tool for internal and external communication.
Document Type
Article
Document version
Published version
Language
English
Subject (CDU)
33 - Economics. Economic science
334 - Forms of organization and cooperation in the economy
Keywords
Economia col·laborativa
Economia social
Negocis
Economía colaborativa
Economía social
Negocios
Collaborative economy
Social economy
Business
Pages
17
Publisher
MDPI
Collection
13; 4
Is part of
Sustainability
Citation
Moreno Chacón, Pierina; Selvam, Rejina M.; Marimon Viadiu, Frederic. On the convergence of collaborative and social economy: a quality model for the combined effects. Sustainability, 2021, 13, 1907. Disponible en: <https://www.mdpi.com/2071-1050/13/4/1907>. Fecha de acceso: 8 mar. 2021. DOI: 10.3390/su13041907
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Rights
© 2021 by the authors. This is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
Except where otherwise noted, this item's license is described as https://creativecommons.org/licenses/by/4.0/