Now showing items 1-5 of 5
Is research mediating the relationship between teaching experience and student satisfaction?
(Studies in Higher Education, 2016-07-05)
This is an Accepted Manuscript of an article published by Taylor & Francis in Studies in Higher Education on 05/07/2016, available online: http://www.tandfonline.com/doi/full/10.1080/03075079.2016.1201808
Fulfilment of expectations on students’ perceived quality in the Catalan higher education system
(Total Quality Management & Business Excellence, 2020)
This study provides an innovative approach to the analysis of the antecedents of satisfaction. A discussion about different types of expectations and their configurations is presented, providing a new ...
UnivQual: a holistic scale to assess student perceptions of service quality at universities
(Total Quality Management and Business Excellence, 2017-03-20)
This is an Accepted Manuscript of an article published by Taylor & Francis in Total Quality Management and Business Excellence on 20/03/2017, available online: http://www.tandfonline.com/doi/full/10.1 ...
Supplier–customer negotiation model: the vendor receives a bonus for holding the inventory
(European Accounting and Management Review (EAMR), 2018-11)
This article proposes a model based on economic order quantity (EOQ) for the negotiation between supplier and customer when a benefit is derived to the supplier from taking responsibility for the ...
Cross learning synergies between Operation Management content and the use of generic analytic tools
(Working Papers on Operations Management, 2017-06)
This work presents how the learning process of a chapter on Operations Management (Aggregated Production Planning), enables students achieving two objectives at the same time: a) learning the specific ...