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Levering up performance through quality and knowledge creation
(Center for Quality, 2020)
The objective of this research is to explore the relationships between values, values’ fit, and quality management with organizational performance, and to investigate the mediating role of knowledge ...
Fulfilment of expectations on students’ perceived quality in the Catalan higher education system
(Taylor & Francis Group, 2020)
This study provides an innovative approach to the analysis of the antecedents of satisfaction. A discussion about different types of expectations and their configurations is presented, providing a new ...
The impact of SMS messages on young people's participation in recycling campaigns
(2014)
Waste has become a real problem in developed countries; in Spain,
municipal waste generated is higher than the European average. To encourage
real change in citizens’ behaviour in order to achieve a ...
Analysis of training programs related to Quality Management System: the Spanish case
(Emerald, 2017)
The purpose of this paper is to identifying, discussing and analyzing the existing education and training programs related to quality management system (QMS) in Spain. Exhaustive search of the education ...
Profile and performance of the university research groups
(Inderscience Publishers, 2010)
This paper profiles the 'research groups' at the University of Barcelona in order to identify the key success factors of the best groups. A factor analysis was carried out to determine the groups' ...