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Levering up performance through quality and knowledge creation
(Center for Quality, 2020)
The objective of this research is to explore the relationships between values, values’ fit, and quality management with organizational performance, and to investigate the mediating role of knowledge ...
Fulfilment of expectations on students’ perceived quality in the Catalan higher education system
(Taylor & Francis Group, 2020)
This study provides an innovative approach to the analysis of the antecedents of satisfaction. A discussion about different types of expectations and their configurations is presented, providing a new ...
City characteristics that attract Airbnb travellers: evidence from Europe
(University of Kragujevac, Faculty of Engineering, Center for Quality, 2020)
This paper investigates the reviews posted by Airbnb customers in order to assess the customer satisfaction, and to understand the criteria of Airbnb customers in short-term accommodation rentals. The ...
A systematic literature review. Relationships between the sharing economy, sustainability and sustainable development goals
(MDPI, 2020)
The sharing economy is an umbrella term for different business models that seem to have a positive impact on sustainability. To achieve sustainable development, the UN has created 17 Sustainable Development ...
Spanish muslims’ halal food purchase intention
(Wageningen Academic Publishers, 2020)
The purpose of this paper is to investigate the factors that influence purchase intention of halal food among spanish muslim consumers. Data were obtained from a survey of 228 consumers living in various ...
To recommend or to regret the choice? Factors explaining student loyalty: evidence from the catalan university system
(Tecnológico de Costa Rica, 2020-04-03)
This study analyses the determinants of students’ loyalty and seeks to characterise the profile of recent university graduates. The empirical application considers the region of Catalonia, in Spain. ...