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UnivQual: a holistic scale to assess student perceptions of service quality at universities
(Taylor & Francis, 2017-03-20)
The aim of this study is twofold. First, we validate a scale to assess the quality of the university experienced by students (UnivQual). Three main dimensions are envisioned: (i) “curriculum”, which ...
Contract employment policy and research productivity of knowledge workers: an analysis of Spanish universities
(Routledge, 2017-05-05)
This article investigates how contract employment practices adopted by universities—fixed-term contracts and permanent contracts—impact research productivity measured in terms of publications in scholarly ...