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Now showing items 1-10 of 21
Still implementing ISO 14000 for the same reasons?
(International Journal for Quality Research, 2019)
Purpose - The purpose of this paper is to (1) identify and classify the main motives that underpin the theoretical and empirical studies of ISO 14000, and (2) to analyze the evolution of these motives ...
Análisis del factor estratégico para alcanzar el éxito de un proyecto de gestión del conocimiento. Aplicación al sector de la consultoría
(Dirección y Organización, 2009-02)
XII Congreso de Ingeniería de Organización. 2nd International Conference on Industrial Engineering and Industrial Management. Burgos, 3-5 de septiembre de 2008
Mission climate measurement: a new validated scale
(European Accounting and Management Review (EAMR), 2018-11)
Despite the level of interest surrounding mission statements and their internalization in organizations, there is a lack of a valid construct to measure the sense of mission in organizational climate ...
Staffing policies of leading professional service firms
(Intangible Capital, 2019)
Purpose: The aim of this study is to analyse the prevalence of the staffing policies associated with the
characteristics of the two basic types of organisational configurations identified by Institutional ...
CC-Qual: A holistic scale to assess customer perceptions of service quality of collaborative consumption services
(International Journal of Information Management, 2019-12)
The paper defines and validates a scale—CC-Qual—to assess the quality of services provided through a Collaborative Consumption (CC) model.
The authors have borrowed a set of items arranged in eight ...
Is research mediating the relationship between teaching experience and student satisfaction?
(Studies in Higher Education, 2016-07-05)
This is an Accepted Manuscript of an article published by Taylor & Francis in Studies in Higher Education on 05/07/2016, available online: http://www.tandfonline.com/doi/full/10.1080/03075079.2016.1201808
Strengths and weaknesses of computer science degrees: the perception from European students
(Journal of Industrial Engineering and Management (JIEM), 2012)
Purpose: The following investigation aims to highlight strengths and weaknesses of the computer science degree from the part of students.
Design/methodology/approach: This paper presents the results ...
Fulfilment of expectations on students’ perceived quality in the Catalan higher education system
(Total Quality Management & Business Excellence, 2020)
This study provides an innovative approach to the analysis of the antecedents of satisfaction. A discussion about different types of expectations and their configurations is presented, providing a new ...
Behavioral profiles of consumers of online travel agencies
(International Journal for Quality Research, 2018)
The aim of the article is threefold: analyzing (1) the antecedents of satisfaction of online travel agencies (OTAs)' customers, and the mediating role of loyalty, and word of mouth; (2) the different ...
Marketing en períodos de crisis: la influencia del marketing proactivo en el desempeño empresarial
(Cuadernos de Administración, 2013)
Este artículo analiza si una respuesta de marketing proactivo puede contribuir
a resistir las crisis económicas. Se prueba una teoría que une el énfasis estratégico
en marketing, la orientación al ...