Browsing Ciències Econòmiques i Socials by Subject "Total quality management"

Now showing items 1-1 of 1

    • An empirical study of the relationships within the categories of the EFQM model 

      Heras, Iñaki; Marimon, Frederic; Casadesus, Marti (Total Quality Management and Business Excellence, 2012)
      The relationships within the categories of the EFQM self-assessment model are analysed in this article, based on 242 independent assessments carried out in the European region with the highest density ...