Browsing by Author "Heras, Iñaki"

Now showing items 1-9 of 9

    • An empirical study of the relationships within the categories of the EFQM model 

      Heras, Iñaki; Marimon, Frederic; Casadesus, Marti (Total Quality Management and Business Excellence, 2012)
      The relationships within the categories of the EFQM self-assessment model are analysed in this article, based on 242 independent assessments carried out in the European region with the highest density ...

    • La consultoría en España: ¿Consulta o inculcación de principios? 

      Marimon, Frederic; Casadesus, Marti; Heras, Iñaki (Universia Business Review, 2006)
      La norma ISO 9000:2000 sugiere ocho principios para la gestión de la calidad. El artículo analiza a través de un estudio empírico, de qué manera el trabajo del consultor especializado en implantar la ...

    • Do quality consultants offer a quality service? 

      Marimon, Frederic; Casadesus, Marti; Heras, Iñaki (Total Quality Management and Business Excellence, 2002-09)
      By the end of year 2000, more than 3800 Spanish companies had been ISO certified (ISO, 2001). Aiming for a quality certification is still the most extended practice leading to quality improvements in ...

    • Impact of quality improvement tools on the performance of firms using different quality management systems 

      Heras, Iñaki; Marimon, Frederic; Casadesus, Marti (Innovar, 2011)
      Este estudio compara el impacto de las herramientas para la gestión de la calidad en el desempeño de organizaciones que utilizan el estándar ISO 9001:2000 como referencia para implantar un sistema ...

    • Impacto competitivo de las herramientas para la gestión de la calidad 

      Heras, Iñaki; Marimon, Frederic; Casadesus, Marti (Cuadernos de Economía y Dirección de la Empresa, 2009-12)
      En este artículo se evalúa el impacto de las herramientas para la gestión de la calidad en la competitividad de las organizaciones, tomándose como referencia dos modelos distintos de gestión de la ...

    • ISO 14001 diffusion: after the successfully pattern of ISO 9001? 

      Bikfalvi, Andrea; Marimon, Frederic; Heras, Iñaki (Journal of Cleaner Production, 2008-11)
      El interés de las organizaciones y entes relacionados en la implementación de sistemas de gestión mediabiental (EMS), en especial de la família de normas ISO 14000 y del reglamento EMAS en Europa, ha ...

    • ISO 9000 and ISO 14000 standards: a projection model for the decline phase 

      Marimon, Frederic; Heras, Iñaki; Casadesus, Marti (Total Quality Management & Business Excellence, 2009-01-28)
      During the past few years, the process of standardization with regard to business management systems has accelerated in an economic environment characterized by a marked process of economic globalization ...

    • The impact of ISO 9001 standard and the EFQM model: The view of the assessors 

      Heras, Iñaki; Casadesus, Marti; Marimon, Frederic (Total Quality Management and Business Excellence, 2011-02-19)
      The aim of this article is to evaluate the impact of both the ISO 9000 standard and the EFQM self-evaluation model, the total quality management model most employed in Europe. In order to directly compare ...

    • The uncertainties of environment’s parameters measurements as tolls of the measurements quality improvement 

      Marimon, Frederic; Heras, Iñaki; Casadesus, Marti (International Journal for Quality Research, 2008)
      ISO 9001 and ISO 14001 certifications has grown spectacularly all over the world in recent years, even though a certain saturation has been detected in some countries. On the one hand this paper aims ...